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Our Response

How we are responding to COVID-19 responsibly.

As an essential business, we feel fortunate to be able to continue to provide plumbing and rooting service to our community. However, we don’t take this responsibility lightly. We’ve done our best to adapt and respond to changes, in light of the novel coronavirus, and COVID-19.

Information, Resources & Guidelines

Procedures & Policies

After reviewing the above listed resources and guidelines, we’ve made a number of procedural changes, and implemented new business policies. In some ways, the tools and techniques we use are already standard operating procedure for our industry, however, some things are new. To note, below are some practices we employ, relevant to the context of responding to COVID-19, including:

  • We no longer host all staff meetings in the office.
  • Our technicians wear masks, and booties on service calls.
  • We use medical grade, anti-viral cleaner to disinfect equipment, and working surfaces.
  • We maintain six feet of distance whenever possible.

COVID-19 Response in Action

We understand our customers are rightly concerned about how we’re responding to COVID-19. Below are examples of changes we’ve implemented, in action. If a picture says a thousand words, we hope these images will better express what words cannot.

Essential Services & Plumbing Tips

Many people are adapting to changes in their lives, but one thing is still constant: the need for access to clean water, and waste removal, are both essential for maintaining sanitation. Below, is a short list of some services which we recommend customers take a look at.

Water Lines & Drinking Water

  • Water Lines & Pipe Work
  • HALO 5 – Whole House Water Treatment
  • Water Heaters / Tankless Water Heaters

Sewer Line Maintenance, Inspection & Repair

  • Drain Cleaning
  • Hydro Jetting
  • Sewer Line Camera Inspection
  • Sewer Line Repair
  • Trenchless Sewer Repair

We're Ready to Serve

We hope you’re staying safe during the COVID-19 pandemic. If you need our services, please know we’re ready and able to help ensure your access to clean water, and your sewer lines are flowing smoothly. Please feel free to give us a call if you need us.